Common Questions

Frequently Asked Questions

Find answers to common questions about pool maintenance, chemicals, equipment, and more.

Maintenance & Care

How often should my pool be maintained?

We recommend weekly pool maintenance for most residential pools. This includes skimming, brushing, vacuuming, and equipment checks. For commercial pools or pools in heavy use, more frequent service may be needed.

What is included in weekly maintenance?

Weekly maintenance includes skimming debris from the surface, brushing pool walls and floor, vacuuming the bottom, checking filter pressure, verifying equipment operation, and ensuring proper water level.

How much does pool maintenance cost?

Weekly maintenance starts at $89/week, but pricing varies based on pool size, condition, and location. We provide free quotes and transparent pricing with no hidden fees.

Can I do my own pool maintenance?

While basic maintenance is possible, professional maintenance saves time and ensures your pool is properly balanced and maintained. Many pool owners find it's worth the cost to have experts handle it.

Chemicals & Water Balance

Why is chemical balancing important?

Proper chemical balance protects swimmers from harmful bacteria, prevents corrosion of equipment, maintains water clarity, and ensures comfortable swimming conditions. Unbalanced water can cause health issues and expensive equipment damage.

How often should water be tested?

We recommend testing water chemistry at least weekly for properly maintained pools. More frequent testing may be needed during heavy use periods or after storms. We provide detailed reports with every test.

What does pH mean and why does it matter?

pH measures how acidic or alkaline the water is (scale 0-14, 7 is neutral). Pool pH should be 7.2-7.6. Improper pH affects chlorine effectiveness, causes eye irritation, and can damage equipment.

How much chlorine does my pool need?

Chlorine levels should be 1.0-3.0 ppm (parts per million) for safety. The exact amount depends on pool size, usage, and weather. We calculate and maintain the proper levels for your specific pool.

Equipment & Repairs

How long do pool pumps typically last?

Most pool pumps last 8-15 years with proper maintenance. Regular servicing extends equipment life significantly. We can help determine if repair or replacement is the best option.

What should I do if my pool has a leak?

Contact us immediately. We use professional leak detection equipment to locate leaks and repair them promptly. Small leaks can waste thousands of gallons and damage surrounding structures if ignored.

How do I know if my filter needs cleaning?

Common signs include reduced water flow, cloudy water, or higher than normal filter pressure readings. We monitor filter pressure during every service and recommend cleaning or replacement as needed.

Can you repair pool heaters?

Yes! We service and repair all types of pool heaters including gas, electric, and heat pump systems. Regular maintenance can prevent costly breakdowns during cold months.

Seasonal Services

When should I open my pool in spring?

The best time is when ground temperature reaches 60°F consistently. We handle complete pool opening including cover removal, equipment startup, water testing, and chemical balancing.

Why is proper pool closing important?

Proper closing protects equipment from damage, prevents algae growth, and makes spring opening easier. We winterize pipes, drain equipment, apply algaecide, and secure your pool for winter.

What is winterization and why do I need it?

Winterization prepares your pool for freezing temperatures. This includes chemical treatment to prevent algae and staining, equipment draining to prevent freeze damage, and proper cover installation.

How do I care for my pool during off-season?

Monthly visits maintain water chemistry, prevent algae growth, and ensure equipment is protected. We can adjust this schedule based on your pool's needs and local climate.

Problem Solving

What causes green pool water and how long does recovery take?

Green water is caused by algae growth, usually from insufficient chlorine. Recovery typically takes 3-7 days depending on severity. We use intensive shock treatment and circulation to speed recovery.

Why is my pool water cloudy?

Common causes include improper pH, low chlorine, dirty filter, or poor circulation. We test and diagnose the specific issue, then implement the right solution for your situation.

What causes calcium deposits and stains?

Calcium deposits form from high water hardness. Stains can result from algae, metals, or organic matter. We offer specialized cleaning and treatment to remove both types of deposits.

Is there an emergency service available?

Yes! We offer emergency services for serious issues like leaks, equipment failures, or water quality emergencies. Contact us at (337) 781-3846 for immediate assistance.

Still Have Questions?

Our pool experts are happy to answer any questions about your pool. Contact us anytime.